Refund Policy

Refund Request Window

Refund requests must be submitted within fourteen (14) calendar days from the time of sale. Requests submitted after the 14-day period may be denied.

The time of sale is measured from the recorded transaction date and time associated with the purchase confirmation, payment processor record, or account transaction history.

How Refunds Are Processed

Refund review and refund processing may be handled through automated systems, artificial intelligence tools, internal review workflows, or any combination of those methods. By submitting a refund request, you agree that an AI agent or AI-assisted system may review submitted information for verification, fraud prevention, routing, and decision support.

Submission of a refund request does not guarantee approval. Refunds may be denied if the request cannot be verified, if required information is missing, if misuse is suspected, or if the request falls outside the stated refund period.

Required Refund Information

Refund requests must include complete purchase information, transaction details, and any information needed to verify the order and process the refund correctly.

If the payment cannot be returned through the original payment method, verified payout details may be required before processing can be completed.

Approval and Timing

If a refund is approved, Next AI Build may process the refund to the original payment source when available or to verified refund details provided by you. Processing times can vary depending on internal review, automated processing, banking networks, Stripe, PayPal, card issuers, and related financial institutions.

Next AI Build is not responsible for delays caused by third-party payment processors, banks, technical interruptions, incomplete user information, or processor holds.